Condition of Use     Store Policy     Privacy Notice     Headset Compatibility   

  You have 0 item(s) in your cart Total: $0.00
  Call Toll Free: 877.666.9998
Search 
  
Advanced Search
Shopping Cart 
0 items
Categories 
 OFFICE HEADSETS->
 WIRELESS HEADSETS->
 HOME HEADSETS->
 COMPUTER HEADSETS->
 CONFERENCE PHONES->
 OFFICE PHONES->
 CELL PHONE HEADSETS->
 HEADSET PARTS->
Latest products more
Plantronics APD-80 Grandstream EHS Cable
Plantronics APD-80 Grandstream EHS Cable
$79.99
Information 
Condition of Use
Store Policy
Privacy Notice
Headset Compatibility
Site Map
Links
Headset Blog
Contact Us
Manufactures 
FaqDesk Latest 
> Windows device driver for USB Headsets
> Plantronics Wireless Headset Date Code
> Wireless Headset Telephone Compatibility
> Jabra T5330M Multiuse Wireless Headset FAQ
> Plantronics Wireless headset Test
> Plantronics Headset Terminology
> Plantronics Headset Warranty Information
> Plantronics CS55 Frequently Ask Questions
> Plantronics, GN Netcom Lifter for your Headset
> Plantronics CS50/CS55 noise, interference, and echo adjustment
NewsDesk Latest 
* Benefits of using Plantronics Headsets
* Wireless Headset Frequencies
* Plantronics CS50 Wireless Headset
* Plantronics Headset Sound Quality
* Headset Increase Productivity 23%
* Wireless Headset RF Emissions
Best Sellers 
01.Plantronics CS55 1.9GHz Wireless Headset System*DISCONTINUED*
02.Plantronics On-Line In-Use Busy Light for CS50/CS55
03.Plantronics Direct Connect Cable for M12/M22 or Cisco IP
04.Plantronics CS55 + HL10 Lifter 1.9GHz Wireless Bundle Package*DI
05.Plantronics M22 Amplifier w/ ClearLine Audio
06.Plantronics CS50 + HL10 Wireless Headset Lifter *DISCONTINUED*
07.Plantronics Shoretel Ring Sensor RD-1 Adapter/Pod
08.Plantronics CS50 & CS55 Replacement Battery
09.Plantronics HW251N-CIS Wideband Noise Canceling for CISCO
10.Plantronics HL10 Lifter
FAQ Information. HEADING_TITLE
> Plantronics CS55 Frequently Ask Questions   Date: Tuesday 17 January, 2006
FAQ Summary:
Plantronics CS55 Frequently Ask Questions

FAQ Content:

Q. What are the key features of the Plantronics CS55?




  • Roam hands-free up to 300 feet


  • Extended hands-free talk time—up to 10 full hours


  • One-touch control to answer/end calls


  • Enjoy the flexibility of three convertible wearing styles


  • Ensure call privacy with digitally encrypted security


  • Reduce the wait: battery recharges in three hours


  • Mute and volume controls from headset


  • Operates on 1.9 GHz frequency


  • Use up to 40 units with optimal range (additional units may decrease roaming range)



Q. My CS55 is not working properly. What should I do? A. Try to reset the system (see below). If this does work, try the re-subscription (see below). These procedures will reset the headset and reconnect it to your charging base. If you are unable to get a green light on the headset or charging base, then try unplugging and re-plugging the battery in the headset. Also, make sure that the headset is fully charged.


Q. What is the IntelliStand Feature on the Plantronics CS55?

A. When the Plantronics CS55 is used in conjunction with the Plantronics HL10 handset lifter you can enable the IntelliStand feature. The IntelliStand senses when the headset has been removed or placed in the Plantronics CS55 base unit, automatically activating the Handset Lifter and enabling headset/handset mode to answer or end the call. There is a switch towards the bottom on the right side of the base unit that will switch the IntelliStand feature On and Off.



Q. Does the Plantronics CS55 use Bluetooth technology?

A. No, the Plantronics CS55 is not Bluetooth based, but uses another digital wireless technology designed for office use. CS55 use a voice-dedicated 1.9GHz DECT frequency technology provides uncompromised audio quality and the lowest probability of interference.


Q. Is there a call answer/end button on the Plantronics CS55?

A. There is a mute button, volume control and a call answer/end button on the headset portion of the Plantronics CS55.


Q. Why do I hear beeps in the headset of my Plantronics CS55?

A. On the Plantronics CS55, one beep every 10 seconds is caused by a low battery warning. Recharge the battery by returning it to the base charge cradle for one to three hours until charge light stays lit or stops blinking. Two beeps is an out of range warning. Move closer to the base unit.
Three rapid beeps every 15 seconds indicates your mute is on. Press the mute control once to turn it off. When the optional HL10 handset lifter is connected, Three rapid beeps indicate a call is coming into the headset. Press the talk button on the headset to anwer the call.


Q. How do I re-subscribe the CS50 or CS55 headset to its charging base? A. NOTE: Before re-subscribing the system make sure the IntelliStand switch (on the right side of the charging base) is in the "_" position and NOT the "=" position.


To Re-Subscribe:

The headset and the base unit are supplied subscribed to each other. However, if you wish to use a replacement headset with the base unit (or if you lose your connection to the base unit), then you must re-subscribe as follows:

1. Return the headset to the charging base.


2. Press the black wheel (on the top of the headset) straight down until a green light appears on the headset. Then let go of the wheel, and the light should remain on the headset.

2. Press and hold both the + and - buttons on the back of the charging base until the red light on the front of the base starts to flash.


3. Let go of both buttons. The red light should continue to flash.


5. Resubscription is finished when the red light on the base is fully illuminated and the green light on the headset disappears.

6. Disconnect the AC power adapter from the bottom of the base unit for 5 seconds, then reconnect it.


7. Remove the headset from the charging base, and press the talk button. The headset and base should now be connected. If the re-subscription fails within 2 minutes the headset will return to the un-subscribed state. Try Again.


Q. How do I a SYSTEM RESET the Plantronics CS55? A.


To recover from some fault conditions (refer to the Troubleshooting Section) you may need to perform a system reset.


To perform the system reset, follow this procedure:


1. Press both the talk button (14) and the mute control button (15) on the headset for 5 seconds.


2. When the talk indicator light (17) on the headset blinks, release both buttons.


3. Press the talk button again.


4. Next reset the base unit by disconnecting the AC power adapter (24a)


from the AC power adapter jack (7) for 5 seconds, then reconnect.


The system reset operation is complete.


Q. What's the difference between RESET and RE-SUBSCRIBE? A. The System Reset primarily concerns just the headpiece; pressing mute and call control, then call control actually resets the headpiece. The user guide instructions include unplugging and plugging in the base power so it becomes a “system” process.


The Subscription process (or re-subscription) is similar to Bluetooth pairing where you are introducing the base and headpiece to each other to work together.


Re-subscription is also known as Multi-Shift Paring



FAQ Statistics:
Viewed:50661
Current Reviews: 0
  Write Review  
  Continue  

Other related and interesting products: telephone headset office headsets and phone headsets You may look at our wide selection of Plantronics Headset and a complete line of call center headsets. We also call a full line of GN Netcom Headsets , wireless headset and cordless headset for you to choose from. If you're looking for a Bluetooth wireless headset for your cell or office phone, check out our Bluetooth headset selection. If you have a Nortel, NEC telephone with a built-in headset port, you will need one of your Plantronic Polaris headsets. Home users can choose from our Platronics Headset. Computer and PC headset users also have a wide selection from our computer headsets and USB headset page. If you want wireless for your PC headsets check out our wireless computer headsets We also stock a full line of Polycom Soundstation conference phones as well as other Polycom conference phone products for your office conference rooms, including the new Polycom Soundstation 2, Polycom Soundstation 2w, and Clearone Max Conference phone. Or maybe if you're looking for desktop conference telephone like the Polycom Soundpoint. Safely is the most important thing when you're driving in your car, so take a look at our cell phone headset page. Everyone in the office should have one of our hottest selling wireless headsets are the Plantronics CS50 GN Netcom 9120 and the new Plantronics CS55 Plantronics cs351n, Plantronics CS361n, and the compact Plantronics CS70 wireless headset Please also add our site .