Condition of Use     Store Policy     Privacy Notice     Headset Compatibility   

  You have 0 item(s) in your cart Total: $0.00
  Call Toll Free: 877.666.9998
Search 
  
Advanced Search
Shopping Cart 
0 items
Categories 
 OFFICE HEADSETS->
 WIRELESS HEADSETS->
 HOME HEADSETS->
 COMPUTER HEADSETS->
 CONFERENCE PHONES->
 OFFICE PHONES->
 CELL PHONE HEADSETS->
 HEADSET PARTS->
Latest products more
Jabra Biz 2400 II Mono Direct Connect NC Headset
Jabra Biz 2400 II Mono Direct Connect NC Headset
$149.99
Information 
Condition of Use
Store Policy
Privacy Notice
Headset Compatibility
Site Map
Links
Headset Blog
Contact Us
Manufactures 
FaqDesk Latest 
> Windows device driver for USB Headsets
> Plantronics Wireless Headset Date Code
> Wireless Headset Telephone Compatibility
> Jabra T5330M Multiuse Wireless Headset FAQ
> Plantronics Wireless headset Test
> Plantronics Headset Terminology
> Plantronics Headset Warranty Information
> Plantronics CS55 Frequently Ask Questions
> Plantronics, GN Netcom Lifter for your Headset
> Plantronics CS50/CS55 noise, interference, and echo adjustment
NewsDesk Latest 
* Benefits of using Plantronics Headsets
* Wireless Headset Frequencies
* Plantronics CS50 Wireless Headset
* Plantronics Headset Sound Quality
* Headset Increase Productivity 23%
* Wireless Headset RF Emissions
Best Sellers 
01.Plantronics CS55 1.9GHz Wireless Headset System*DISCONTINUED*
02.Plantronics On-Line In-Use Busy Light for CS50/CS55
03.Plantronics Direct Connect Cable for M12/M22 or Cisco IP
04.Plantronics CS55 + HL10 Lifter 1.9GHz Wireless Bundle Package*DI
05.Plantronics M22 Amplifier w/ ClearLine Audio
06.Plantronics CS50 + HL10 Wireless Headset Lifter *DISCONTINUED*
07.Plantronics Shoretel Ring Sensor RD-1 Adapter/Pod
08.Plantronics CS50 & CS55 Replacement Battery
09.Plantronics HW251N-CIS Wideband Noise Canceling for CISCO
10.Plantronics HL10 Lifter
FAQ Information. HEADING_TITLE
> Plantronics Headset Terminology   Date: Thursday 02 August, 2007
FAQ Summary:
Plantronics Telephone Headset Terms Defined

FAQ Content:

Guide to Plantronics Headset Terms


As telecommunications technology keeps changing and spawning exciting new product lines in headsets, how do you keep up? Is an over-the-head or earbud design right for you? We have a quick solution. Just take a minute to scan the list of commonly used terms and trademarks below, and we can give you a jumpstart on determining which Plantronics headset solution best suits you!


2.5 mm


2.5 millimeter plugs are standard, round plugs. Many Plantronics mobile headsets come with this size of plug, which should fit standard mobile and cordless phones.


3.5 mm


3.5 milimeter plugs are standard, round plugs often found on stereos and computers. They are larger than the 2.5 mm round plugs found on telephones.


Many Plantronics computer headsets come with two 3.5 mm plugs which connect into your sound card’s microphone input (pink or red) and line output (black, blue, or green).


A2DP (Advanced Audio Distribution Profile)


A2DP is a Bluetooth profile that transmits stereo sounds. Also referred to as the AV profile, it is designed to transfer a stereo audio stream (such as music) from an mp3 player to a headset or car radio. The Plantronics Pulsar headsets support the A2DP profile.


Amplifier


Amplifiers make sound louder. This technology enables headsets to be used with corded phones and phone systems. Plantronics manufactures and markets a wide selection of corded, stand-alone amplifiers, such as the Plantronics M22, M12 and A20. Amplifiers are also included as part of a headset system, such as the Plantronics S12 and S20. The CA10 is an amplifier for a cordless headset system.


Analog


Analog refers to a type of sound signal. In regards to Plantronics products, it refers to computer headsets that plug directly into a computer’s sound card with two, round 3.5 mm plugs.


AudioIQ


AudioIQ makes wireless conversations effortless and pleasant, regardless of the environment. For incoming calls, AudioIQ automatically adapts to background noise levels and intelligently improves the receive quality, clarity and volume level. For outgoing calls, AudioIQ reduces background noise for listeners up to 7-8 decibels, or by approximately 50 percent. It also minimizes interference from artifacts such as speech distortions to maintain exceptionally clear voice intelligibility.


Base


Base refers to your headset’s charging base or amplifier.


Behind-the-head


Plantronics recently introduced the new, behind-the-head neckband accessory that adds a unique wearing style to DuoPro (H181, H181N) and DuoSet (H141/H141N) headsets. The neckband offers a fresh alternative for those looking for a contemporary wearing style.


Binaural


Binaural headsets cover both ears, while monaural headsets cover only one.


BT


Abbreviation for Bluetooth.


Bluetooth Technology


Bluetooth is an amazing new wireless technology using short-range radio links that promises to eliminate the cables and wires that currently connect most computing and communications devices. At Plantronics, we're using this technology in such products as our new wireless mobile headset, the Discovery 655 and Plantronics 665


Call Clarity


Proprietary Plantronics technology, Call Clarity is an electronic signal processing and noise reduction system found in our amplifiers that enhances transmit and receive quality.


Cell Phone Plug


See “2.5 mm.”


Clearline


Clearline™ is an audio technology used for superior call clarity, and it is featured in the Plantroincs Vista M22 amplifiers. It is compatible with both traditional phones and headsets as well as wideband VoIP phones and headsets. It provides advanced echo management, delivers consistent and comfortable call volume, reduces background noise, and protects against loud noises.


Computer Plug


See “3.5 mm” and “sound card.”


Control Panel


Control Panel is part of the Windows operating system. Going into the “Sound and Audio Devices” section of the Control Panel allows you to change the settings for your computer’s sound devices. Control Panel’s location varies, but it can often be reached by going to Start>Settings>Control Panel.


Convertible


Convertible headsets offer the choice of two wearing styles, usually over-the-head for stability or over-the-ear for easy on/off convenience. These headsets can easily be "converted" from one style to the other in a few simple steps. Plantronics convertible headsets include the DuoPro® (H171/H171N), the DuoSet® (H141/H141N), and the M170/M175 mobile headsets.


CA (Cordless Amplifier)


CA stands for “cordless amplifier.” These units connect into your phone’s hand receiver port and come with a remote that can be used away from the desk.


CS (Cordless System)


CS stands for “cordless system.” Cordless systems come with both a CA (cordless amplifier) and a headset. See “CA” for more details.


Date Code


The date code of your product designates its date of manufacture, and it can be used to establish your warranty period. The date code is generally listed with your product’s model and part number, although this is not always the case. The date code can be located on the base of the unit, beneath the ear cushion, under the battery, or along the microphone boom.


DECT


DECT stands for “Digitally Enhanced Cordless Telephony”, which is a type of wireless technology used in certain Plantronics headsets such as the Plantronics CS55, Plantronics CS70, Plantronics CS351, and Plantronics CS361, among others.


Dongle


Dongle is a term for “adapter.” It generally refers to a Bluetooth adapter that plugs into your computer’s USB port and gives you additional Bluetooth profiles and support. These adapters, such as Plantronics BUA-100, are sometimes called “Bluetooth dongles” or “USB dongles.”


Device Manager


Device Manger is a Windows program. One feature of Device Manager is its ability to list the drivers installed on your computer system. You can check there to see if any drivers are missing or incomplete.


DSP (Digital Signal Processing)


In Plantronics headsets, DSP refers to computer headsets that connect via the USB port rather than the computer’s sound card.


Earbud and In-the-ear style


Earbud style describes a small, discreet headset with a speaker that fits in the ear and the microphone positioned along the cord. The H132N office headset, as well as the MX100 and the M205 mobile headsets are some examples.


Earclip/Earhook


See “Earloop.”


Eartip


A foam or plastic tip that attaches to a headset and fits snugly inside of your ear.


Firefly On-Line Indicator


Firefly is the unique in-use indicator light that lets others know you are on the phone. No more interruptions! You can find it on the Plantronics CT12 cordless headset telephone.


Hand Receiver (Port)


The hand receiver is the portion of the telephone that you hold in your hand when talking. It is generally attached to the phone with a curly cord. The hand receiver plugs into the phone’s hand receiver port (usually a square, modular plug).


Headset (Port)


Some, but not all, phones have a headset port. This headset port may be a round, 2.5 mm plug, or a square modular RJ9 plug. However, most Plantronics amplifiers are designed to plug into the telephone’s hand receiver port rather than the headset port.


HFP (Hands Free Profile)


HFP is a more advanced version of the HSP Bluetooth profile. It allows voice dialing activation, redial, call transfer, and call answer/end capabilities.


HSP (Headset Profile)


HSP is a Bluetooth profile used for voice, mono music, and internet chat programs. This is the most commonly used profile, providing support for the popular Bluetooth headsets to be used with mobile phones.


Link Dropping


Link dropping means that the signal between the headset and the telephone periodically disconnects. If you experience link dropping, we recommend that you establish a new signal between the headset and the telephone by repairing or resubscribing your headset.


Modular


Modular means square and generally refers to modular, RJ9 plugs. Most Plantronics amplifiers use modular ports.


Monoaural


Monoaural headsets cover only one ear, whereas binaural headsets cover both.


Multipoint


Multipoint is also known as “multishifting.” Although all of our Bluetooth headsets can pair with up to 4 different devices, multipoint technology allows some Bluetooth headsets to switch active connections between two paired devices. Non-multipoint headsets can be actively connected to only one device at a time.


Noise-canceling


Noise-canceling refers to a microphone design that greatly reduces the transmission of background noise, enhancing headset sound quality. Noise-canceling headsets are especially effective for offices with employees in close proximity to one another. In mobile applications, noise-canceling microphones reduce background noise in cars, airports or on the street.


N/NC


See “noise-canceling.” Headset model numbers that end with “N” are noise-canceling models.


Over-the-ear


Over-the-ear is used to describe Plantronics headsets that have over-the-ear earloops or other devices to hold headsets in place. TriStar®, Mirage® and the M130 are some examples.


Over-the-head binaural


When it's important to help filter or screen out background sound, you should consider over-the-head binaural headsets, such as the Plantronics Supra (H61/H61N) headset and Encore (H101/H101N) headset. This style provides sound transmission to both ears.


Over-the-head monaural


Plantronics monaural headsets, on the other hand, deliver sound to one ear. Unless it says otherwise, Plantronics headsets are monaural.


Pairing


Pairing refers to establishing a wireless connection between a headset and a phone. It is often used to describe the initial set up between a Bluetooth headset and phone.


Pairing Mode


Pairing mode is required to make the initial connection between a Plantronics Bluetooth headset and a Bluetooth device. When a Plantronics headset is in pairing mode, it will flash either blue/red or green/red for several minutes. During this time, it is possible to pair the headset to a Bluetooth device.


Passkey


Passkey refers to a password needed to connect a Plantronics Bluetooth headset to a Bluetooth device. For most Plantronics products, this passkey is 0000.


PIN


See “passkey.”


PerSono Software


Persono software is a free enhancement available for download from the Plantronics website. Several versions are available:



PerSono



  • Software enhancement for use with DSP headsets
  • Provides tone control of headset audio


PerSonoPro



  • Software enhancement for use with DA60
  • Provides tone control of headset audio
  • Gives administrator option to disable headset mute and volume controls


PerSonoCall Enterprise Edition



  • Software enhancement for use with compatible soft phones
  • CS50-USB, 510-USB
  • Provides call answer/end control


PerSonoCall Consumer Edition



  • Software enhancement for use with .Audio 910 & Skype only
  • Provides call answer/end control



QD


See “Quick Disconnect”.


Quick Disconnect


On Plantronics H-Series headsets, the Plantronics Quick Disconnect (QD) Connector is at the end of the headset cable that lets you disconnect your headset from an active call when you need to grab a fax or file, then easily reconnect. With the QD, there's no need to put the call on hold or remove your headset.


Radiolink


An active radiolink means that your headset currently has a live connection with your mobile or VoIP phone. An inactive link means that your headset is not in use.


Receive


Your receive volume refers to the volume of what you hear. Increasing your receive volume will make the caller sound louder for you. It will not affect the way that your voice sounds to the caller.


See “Transmit.”


Remote


Cordless headsets often come with a remote unit. The remote unit is a small, rectangular piece that attaches to the headset. The remote includes a battery and volume controls.


Reset


Resetting your wireless headset can clear static and correct other acoustic issues.


RJ9


RJ9 is a standard, modular plug on most corded telephones. Many Plantronics amplifiers also use this plug size.


Resubscribe


To resubscribe is to reestablish the signal between a wireless headset and its amplifier. If the headset uses Bluetooth technology, this process is called “pairing.”


RX


See “Receive.”


Sound Card


A sound card is a computer component that processes sound and provides ports for audio devices such as microphones, headsets, and speakers.


Sound Recorder


Sound recorder is a program built into the Windows operating system that allows you to make voice recordings. This program can also be used to test your headset. Sound recorder’s location varies depending on your version of Windows, but it can sometimes be found by going to Programs>Accessories>Entertainment>Sound Recorder.


SoundGuard Plus™


An automatic gain control system found in Plantronics amplifiers, SoundGuard Plus provides natural voice tone and removes loud tones, as well as occasional noises and crackles on the line.


Stereo


Stereo sound refers to sound that sends different signals to the left and right sides of the headsets, as opposed to mono sound, which sends just one signal. Stereo headsets are headsets that support stereo sound.


Transmit


Transmit volume refers to the volume of your voice and your headset’s microphone. If you increase your transmit volume, your voice will sound louder to the caller. It will not affect the way that the caller’s voice sounds for you.


See “Receive.”


TX


See “Transmit.”


USB


USB stands for “Universal Serial Bus”, and refers to a common port on computers. Some mobile phones also use USB or “mini-usb” connections to transfer data.


Voice Tube


Also called “attitubes” or “mic sticks,” voice tubes are translucent, plastic tubes which serve as microphones in some Plantronics headsets. Voice tubes are removable and can be replaced.


VoIP


VoIP stands for “Voice-over internet protocol” and refers to sending voice signals and phone calls over the internet.


Windsmart


WindSmart provides wind-noise reduction technology for optimal sound clarity. It’s highly recommended for calls made outside (or in moving vehicles with open windows).


Y-Training Cable


The Y training cable allows you to connect two headsets with QD (Quick Disconnect) connections to one phone. It also includes a mute switch which allows you to mute either headset. This will allow two people to listen to the same call for training purposes.


Now that you've mastered our basic course in headset technology, why not instantly see how it can make your life easier and more productive, whether it's in the office, at home, or in the car? Click on our product finder and you're sure to discover the perfect Plantronics headset, designed with your needs in mind.



FAQ Statistics:
Viewed:12359
Current Reviews: 0
  Write Review  
  Continue  

Other related and interesting products: telephone headset office headsets and phone headsets You may look at our wide selection of Plantronics Headset and a complete line of call center headsets. We also call a full line of GN Netcom Headsets , wireless headset and cordless headset for you to choose from. If you're looking for a Bluetooth wireless headset for your cell or office phone, check out our Bluetooth headset selection. If you have a Nortel, NEC telephone with a built-in headset port, you will need one of your Plantronic Polaris headsets. Home users can choose from our Platronics Headset. Computer and PC headset users also have a wide selection from our computer headsets and USB headset page. If you want wireless for your PC headsets check out our wireless computer headsets We also stock a full line of Polycom Soundstation conference phones as well as other Polycom conference phone products for your office conference rooms, including the new Polycom Soundstation 2, Polycom Soundstation 2w, and Clearone Max Conference phone. Or maybe if you're looking for desktop conference telephone like the Polycom Soundpoint. Safely is the most important thing when you're driving in your car, so take a look at our cell phone headset page. Everyone in the office should have one of our hottest selling wireless headsets are the Plantronics CS50 GN Netcom 9120 and the new Plantronics CS55 Plantronics cs351n, Plantronics CS361n, and the compact Plantronics CS70 wireless headset Please also add our site .