The perfect solution for carbon-based ACD (Automated Call Distribution) systems that support the RNA feature (Rep. Not Available). This full-featured adapter offers an in-line mute switch and a recessed volume controller, positioned for easy access. Attaches through the use of Plantronics’ handy Quick Disconnect (QD) feature: When the call center agent leaves the console, the disconnected QD automatically informs the ACD system to route incoming calls to available personnel. The black matte finish and rounded edges look great, feels great in your hand & the overall size is smaller than a credit card!
What it has to offer:
"Rep Not Available" feature (RNA) - disconnected QD automatically informs the ACD system to route incoming calls to available personnel, saving valuable time and improving caller satisfaction
Mute switch and recessed volume control
SoundGuard PlusTM & Call ClarityTM technologies for higher sound quality
Size of a credit card - compact, designed to be worn on the belt
2 year manufacturer's warranty